Willow Springs Retreat
Client Account
WS
Your Restorova Portal

Welcome back, Willow Springs Retreat

Full Implementation·Health Retreat Manual·Quality Partner Retainer
Implementation progress68%
3
Selected Products
Manual · Implementation · Retainer
24
Files Available
6 modules entitled
74%
Training Complete
3 of 5 departments live
88
Latest Audit Score
Reviewed Feb 24, 2026

Your Downloads

Files in your implementation workspace
View all
SOP-07 Hydrotherapy ProcedureNew version
Treatment Rooms
PDFv2.1
Mar 8, 2026
Kitchen Allergen Matrix
Food Safety
XLSXv1.4
Feb 26, 2026
Guest Health Assessment
Intake
DOCXv3.0
Feb 20, 2026
Employee Handbook
HR
PDFv1.2
Feb 12, 2026
Accommodation Turnover Checklist
Housekeeping
PDFv2.0
Feb 9, 2026
Guest Journey Process Map
Operations
PDFv1.1
Jan 30, 2026

Your Consultant

AR
Amara Reyes
Implementation Lead

Implementation Roadmap

Assess → Audit
Assess
Complete
Customize
Complete
Train
Complete
4
Implement
In progress
5
Audit
Upcoming

Corrective Actions

From your latest audit
View all
Update fire-drill log template
Safety · SOP-12
High Due Mar 18
Add allergen sign-off to kitchen SOP
Food Safety
Medium In progress
Re-train 2 staff on hydrotherapy
Treatment Rooms
Low Completed

My Products

Resources selected for your implementation

Health Retreat Operations Manual

186 editable documents across 18 modules, delivered to your Downloads.

Active

Full Implementation

Done-with-you rollout across every department, with training and go-live.

In progress · 68%

Quality Partner Retainer Premium

Ongoing reviews, controlled updates, and quarterly checks that keep your approved quality system current.

Renews Apr 01, 2026

Downloads

Files in your workspace · 24 available
SOP-07 Hydrotherapy ProcedureNew version
Treatment Rooms
PDFv2.1
Mar 8, 2026
Kitchen Allergen Matrix
Food Safety
XLSXv1.4
Feb 26, 2026
Guest Health Assessment
Intake
DOCXv3.0
Feb 20, 2026
Employee Handbook
HR
PDFv1.2
Feb 12, 2026
Accommodation Turnover Checklist
Housekeeping
PDFv2.0
Feb 9, 2026
Guest Journey Process Map
Operations
PDFv1.1
Jan 30, 2026
Daily Opening Checklist
Housekeeping
PDFv1.3
Jan 22, 2026
Staff Onboarding Pack
HR
DOCXv2.2
Jan 15, 2026

Access & Support

Free resources and optional implementation assistance

All published resources are free

Verified access

Approved Seventh-day Adventist ministries can download Restorova resources without payment or donation. This portal is an optional workspace for implementation planning, consultations, and support.

Roadmap

Full Implementation · Willow Springs Retreat · 68% complete

Module Rollout

Department go-live status
Admissions & Screening100%
Programs & Coaching100%
Plant-Based Kitchen80%
Housekeeping55%
Treatments & Therapies30%

Phases

Assess → Audit
Assess
Complete
Customize
Complete
Train
Complete
4
Implement
In progress
5
Audit
Upcoming

Training

74% complete · 3 of 5 departments live

Sessions

DateSessionDepartmentStatus
Mar 18Retreat Operations Manual HandoverAllScheduled
Mar 04Allergen Matrix & Kitchen SOPsKitchenCompleted
Feb 20Guest Admissions WorkflowFront of houseCompleted
Feb 06Housekeeping Turnover StandardHousekeepingCompleted

By Department

Front of house100%
Kitchen90%
Housekeeping70%
Treatments40%
Coaching30%

Audits

Latest score and history

Score by Area

Most recent audit · Feb 24, 2026
Guest safety95%
Food safety90%
Records & consent88%
Housekeeping82%
Fire & emergency74%

Latest Score

88
Up 6 points since November.
Next audit due May 2026.

Actions

Corrective actions from your latest audit
Update fire-drill log template
Safety · SOP-12
High Due Mar 18
Add allergen sign-off to kitchen SOP
Food Safety
Medium In progress
Re-train 2 staff on hydrotherapy
Treatment Rooms
Low Completed
Post emergency procedure in all zones
Safety · SOP-16
MediumCompleted
Refresher on chemical storage
Housekeeping
LowPlanned

Support

2 open tickets
TicketSubjectPriorityStatusUpdated
#T-482SOP-07 portal access restoredLowResolved1h ago
#T-471Add housekeeping lead as portal userMediumOpen2d ago
#T-455Question on allergen matrix sign-offLowResolvedFeb 24

Settings

Your organization profile and notifications

Profile

Organization
Willow Springs Retreat
Primary contact
Barb Akew
Contact email
ops@demo.restorova.invalid
Phone
+1 (555) 014-8862

Notifications

New file versions
Email when a selected document is updated
Training reminders
48 hours before each session
Audit reports
When a new audit report is published
Product news
Occasional Restorova updates