.ak-portal-kpis {
  display: grid;
  grid-template-columns: repeat(4, minmax(0, 1fr));
  gap: 18px;
}

.ak-portal-kpi {
  padding: 18px 20px;
  border: 1px solid var(--border-color);
  border-radius: var(--radius);
  background: var(--surface-card);
  box-shadow: var(--shadow);
}

.ak-portal-kpi b {
  display: block;
  margin-bottom: 3px;
  color: var(--text-heading);
  font-size: 24px;
  font-weight: 600;
}

.ak-portal-kpi span {
  color: var(--text-muted);
  font-size: 12.5px;
}

.ak-product-grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 18px;
}

.ak-product {
  min-width: 0;
  padding: 22px;
  border: 1px solid var(--border-color);
  border-radius: var(--radius);
  background: var(--surface-card);
  box-shadow: var(--shadow);
}

.ak-subline {
  max-width: 100%;
  color: var(--text-muted);
  font-size: 11px;
  line-height: 1.5;
  overflow-wrap: anywhere;
}

.ak-product h2 {
  font-size: 17px;
}

.ak-product p {
  min-height: 42px;
  margin: 8px 0 16px;
  font-size: 13px;
}

.ak-product-meta {
  display: flex;
  align-items: center;
  justify-content: space-between;
  flex-wrap: wrap;
  gap: 12px;
  padding-top: 14px;
  border-top: 1px solid var(--border-color);
  color: var(--text-muted);
  font-size: 12px;
}

.ak-status {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  padding: 4px 8px;
  border-radius: var(--radius-sm);
  background: var(--success-soft);
  color: var(--bs-success);
  font-size: 11.5px;
  font-weight: 600;
}

.ak-status::before {
  width: 6px;
  height: 6px;
  border-radius: 50%;
  background: currentColor;
  content: "";
}

.ak-info-band {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 20px;
  padding: 18px 20px;
  border: 1px solid var(--border-color);
  border-radius: var(--radius);
  background: var(--surface-card);
}

.ak-info-band h2 {
  font-size: 16px;
}

.ak-info-band p {
  margin: 4px 0 0;
  font-size: 13px;
}

.ak-empty-live {
  padding: 48px 24px;
  color: var(--text-body);
  text-align: center;
}

.ak-empty-live b {
  display: block;
  margin-bottom: 5px;
  color: var(--text-heading);
}

.ak-ticket-detail {
  max-width: 420px;
  color: var(--text-muted);
  font-size: 12px;
  line-height: 1.45;
}

.ak-ticket-response {
  margin-top: 6px;
  padding: 8px 10px;
  border-left: 3px solid var(--bs-primary);
  background: var(--primary-soft);
  color: var(--text-heading);
}

.ak-portal-dialog {
  width: min(610px, calc(100vw - 28px));
  padding: 0;
  border: 0;
  border-radius: 8px;
  background: var(--surface-card);
  color: var(--text-body);
  box-shadow: 0 24px 70px rgba(12, 17, 46, .3);
}

.ak-portal-dialog::backdrop {
  background: rgba(12, 17, 46, .56);
  backdrop-filter: blur(2px);
}

.icon-btn.ak-refreshing svg {
  animation: ak-refresh-spin .8s linear infinite;
}

@keyframes ak-refresh-spin {
  to {
    transform: rotate(360deg);
  }
}

.ak-portal-dialog-head,
.ak-portal-dialog-foot {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 12px;
  padding: 17px 20px;
  border-bottom: 1px solid var(--border-color);
}

.ak-portal-dialog-head h2 {
  font-size: 19px;
}

.ak-portal-dialog-close {
  width: 36px;
  height: 36px;
  border: 0;
  border-radius: var(--radius-sm);
  background: transparent;
  color: var(--text-muted);
  cursor: pointer;
  font-size: 24px;
}

.ak-portal-dialog-body {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 15px;
  padding: 20px;
}

.ak-portal-dialog-body .full {
  grid-column: 1 / -1;
}

.ak-portal-dialog-body label {
  display: grid;
  gap: 7px;
  color: var(--text-heading);
  font-size: 12.5px;
  font-weight: 500;
}

.ak-portal-dialog-body input,
.ak-portal-dialog-body select,
.ak-portal-dialog-body textarea {
  width: 100%;
  padding: 10px 12px;
  border: 1px solid var(--border-color-strong);
  border-radius: var(--radius-sm);
  background: var(--surface-card);
  color: var(--text-heading);
  font: inherit;
  font-size: 14px;
}

.ak-portal-dialog-body textarea {
  min-height: 110px;
  resize: vertical;
}

.ak-portal-error {
  grid-column: 1 / -1;
  padding: 10px 12px;
  border-radius: var(--radius-sm);
  background: var(--danger-soft);
  color: var(--bs-danger);
  font-size: 12.5px;
}

.ak-portal-dialog-foot {
  justify-content: flex-end;
  border-top: 1px solid var(--border-color);
  border-bottom: 0;
}

.ak-portal-dialog-foot .btn[disabled] {
  cursor: wait;
  opacity: .65;
}

body.ak-tracking .app {
  display: block;
}

body.ak-tracking .sidebar,
body.ak-tracking .search,
body.ak-tracking .top-actions {
  display: none;
}

body.ak-tracking .topbar {
  position: static;
  justify-content: center;
}

body.ak-tracking .topbar::before {
  color: var(--text-heading);
  content: "Restorova Request Tracker";
  font-size: 17px;
  font-weight: 600;
}

body.ak-tracking .content {
  max-width: 960px;
  margin: 0 auto;
  padding-top: 54px;
}

.ak-tracker {
  display: grid;
  gap: 24px;
}

.ak-tracker-head {
  padding: 30px;
  border-radius: var(--radius);
  background: var(--brand-navy);
  color: rgba(255, 255, 255, .72);
}

.ak-tracker-head h1 {
  margin: 8px 0;
  color: #fff;
  font-size: 28px;
}

.ak-tracker-head .eyebrow {
  color: var(--brand-sage);
  font-size: 11px;
  font-weight: 600;
  letter-spacing: .08em;
  text-transform: uppercase;
}

.ak-tracker-steps {
  display: grid;
  grid-template-columns: repeat(4, 1fr);
  gap: 0;
  padding: 24px;
  border: 1px solid var(--border-color);
  border-radius: var(--radius);
  background: var(--surface-card);
}

.ak-tracker-step {
  position: relative;
  padding-top: 31px;
  color: var(--text-muted);
  font-size: 12px;
  text-align: center;
}

.ak-tracker-step::before {
  position: absolute;
  z-index: 2;
  top: 0;
  left: 50%;
  width: 20px;
  height: 20px;
  border: 4px solid var(--surface-card);
  border-radius: 50%;
  background: var(--border-color-strong);
  content: "";
  transform: translateX(-50%);
}

.ak-tracker-step::after {
  position: absolute;
  top: 8px;
  right: 50%;
  width: 100%;
  height: 3px;
  background: var(--border-color-strong);
  content: "";
}

.ak-tracker-step:first-child::after {
  display: none;
}

.ak-tracker-step.done,
.ak-tracker-step.current {
  color: var(--text-heading);
  font-weight: 600;
}

.ak-tracker-step.done::before,
.ak-tracker-step.current::before,
.ak-tracker-step.done::after {
  background: var(--bs-primary);
}

.ak-tracker-package {
  padding: 24px;
  border: 1px solid var(--border-color);
  border-radius: var(--radius);
  background: var(--surface-card);
}

.ak-tracker-package h2 {
  margin-bottom: 16px;
  font-size: 18px;
}

.ak-tracker-grid {
  display: grid;
  grid-template-columns: repeat(3, 1fr);
  gap: 16px;
}

.ak-tracker-grid div {
  padding: 14px;
  border-radius: var(--radius-sm);
  background: var(--surface-sunken);
}

.ak-tracker-grid span {
  display: block;
  margin-bottom: 4px;
  color: var(--text-muted);
  font-size: 11px;
  text-transform: uppercase;
}

.ak-tracker-grid b {
  color: var(--text-heading);
  font-size: 14px;
}

.ak-tracker-actions {
  display: flex;
  gap: 10px;
  flex-wrap: wrap;
}

@media (max-width: 900px) {
  .ak-portal-kpis {
    grid-template-columns: 1fr 1fr;
  }
}

@media (max-width: 620px) {
  .ak-portal-kpis,
  .ak-product-grid,
  .ak-tracker-grid {
    grid-template-columns: 1fr;
  }

  .ak-portal-dialog-body {
    grid-template-columns: 1fr;
  }

  .ak-portal-dialog-body .full {
    grid-column: auto;
  }

  .ak-tracker-steps {
    grid-template-columns: 1fr;
    gap: 14px;
  }

  .ak-tracker-step {
    padding: 0 0 0 32px;
    text-align: left;
  }

  .ak-tracker-step::before {
    top: 0;
    left: 9px;
  }

  .ak-tracker-step::after {
    top: -20px;
    left: 8px;
    width: 3px;
    height: 24px;
  }
}